1. Focus energies on creating and adding value for everyone you engage with: be helpful, go above and beyond, anticipate needs. The goal is identifying the needs in others and effectively delivering value to satisfying those needs.
2. Take full responsibility for outcomes. Enlarge how you perceive your sphere of influence over outcomes, and the tasks and people involved with positive outcomes.
3. Be so dependable you become indispensable. Reduce transactional costs and activity friction for others so they learn to rely on you when they need something. Cultivate activity habits that deliver so much value to others that they become addicted and dependent on you.